Strategic Plan - Mission, Vision, Values
Strategic Plan - Mission Vision Values
LGMA VISION
To be a responsive, innovative and dynamic organization promoting professional excellence for local government professionals in BC
LGMA PURPOSE/MISSION
LGMA is dedicated to supporting excellence in local government by providing high quality, practical training and resources; encouraging the development of professional networking and connections; and facilitating the exchange of ideas and best practices among members.
LGMA VALUES
- Professionalism: supporting and encouraging members to be the best they can be
- Ethical behavior: promoting the expectations for ethical conduct as expressed in the Association Code of Ethics, and demonstrating honesty and integrity in management
- Quality: committing to the highest quality of professional programs and services
- Inclusiveness: serving the diverse needs of our membership, respecting both size and geography and the needs of Indigenous and other marginalized groups in BC
- Innovation: seeking improvement, applying ingenuity and advancing new ideas
- Accountability: being responsive to the needs of members, transparent and resourceful
- Forward thinking: scanning and anticipating future trends
Read the full updated 2020-2024 LGMA Strategic Plan.
CORE STRENGTH 1: EDUCATION AND PROFESSIONAL DEVELOPMENT
Goal: To enhance best-in-class educational and professional development offerings for local government professionals in BC
Objective: Provide relevant high-quality, practical educational and training programs, conferences, workshops and seminars to meet the current and emerging professional development needs of the local government management community across multiple delivery channels
Strategies:
- Provide different delivery models to address geographical, time and financial challenges
- Continually review training and development offerings to remain competitively focused on meeting the needs of our profession
- First Nations reconciliation and relationship-building is critical and requires increased efforts to better understand Indigenous concerns and develop relationships
- Nurture/train volunteer presenters/faculty to be better able to deliver and sustain programs
Performance Measures/Success Indicators:
- 90% of full course enrolment for every educational program
- 80% or above program satisfaction with content, materials, speakers, accessibility and value for fees for every educational program
- Increased regional offerings over 2019 baseline
CORE STRENGTH 2: PROFESSIONAL NETWORKING
Goal: To support professionals in the local government sector to make connections and build enduring, mutually beneficial professional relationships
Objectives:
- Deliver well-organized and recurring opportunities throughout the province to increase the prospects for local government professionals at all levels to effectively network as a catalyst for personal and professional success
- Sustain LGMA's liaison role within the broader local government system to strengthen and leverage sectoral relationships
Strategies:
- Program and dedicate sufficient time and space at annual professional development events to encourage successful networking
- Leverage dedicated networking opportunities at LGMA events in order to accelerate and sustain the success of the Association
Performance Measures/Success Indicators:
For in-person programming:
- 80% Excellent/Very Good evaluation feedback on formal networking events
- 80% Excellent/Very Good evaluation feedback confirming opportunities were created for mentor connections
For virtual programming:
- 80% Excellent/Very Good evaluation feedback on peer learning opportunities
- 80% Excellent/Very Good evaluation feedback confirming opportunities were created for exposure to experienced knowledge holders within the sector
CORE STRENGTH 3: LOCAL GOVERNMENT RESOURCE MATERIALS
Goal: To anticipate current and future professional resource needs in the local government sector
Objective: Develop and distribute manuals, publications and other best-practice resource tools to meet the specialized needs of local government professionals in BC
Strategies:
- Refine, update and redevelop manuals and toolkits based on legislative changes, legal rulings and best practices
- Develop new professional resources to support emerging program areas
Performance Measures/Success Indicators:
- 80% or above level of satisfaction in professional resource materials based on evaluation feedback
- 100% cost recovery achieved for each resource material produced
- 65% of local governments have purchased a resource
CORE STRENGTH 4: SERVICES FOR MEMBERS
Goal: To offer member services that deliver a return on their membership investment
Objective: Make member services available that meet the specialized needs of local government professionals in BC
Strategy: Deliver valuable membership services
Performance Measures/Success Indicators:
- 70% awareness of member services
- 80% or greater satisfaction with member services utilized
CORE STRENGTH 5: ORGANIZATIONAL GROWTH AND SUSTAINABILITY
Goal: To ensure a sustainable operating model with sound governance and fiscal health that delivers value to a strong membership base
Objectives:
Sustained membership numbers in the Association with active members from both urban and rural local governments
Improved engagement with members to ensure member needs are met and strengthen membership retention
Improved volunteer engagement, retention and management to sustain educational and professional development program delivery
Greater Association visibility and profile with local government professionals in BC to promote financial growth and operational sustainability
Strategies:
- Improve communications and outreach on value of membership
- Develop a volunteer recruitment strategy
- Enhance internal operations to support organizational stability and good governance
Performance Measures/Success Indicators:
- 100% of local governments have a membership LGMA
- 10% year over year growth in total number of regular members in LGMA
- 50% of first-time members convert to regular members
- New volunteer recruitment increases by 10% each year
