Online Training

Corporate Officers Fundamentals 7 week online course, every Tuesday from 10 - 11:30 a.m. PST January 21, 28 February 4, 11, 18, 25 March 4 Are you a newly appointed or aspiring Corporate Officer? Are you a newly appointed CAO responsible for corporate administration? Are you an administrative assistant who provides support to elected officials or works closely with the Corporate Officer? If you said yes to any of the above, then this Fundamentals program is for you! Join knowledgeable experts Lisa Zwarn and Sonia Santarossa for this online seven-week course that will help build your fundamental skills as a Corporate Officer. You will also hear from other experienced Corporate Officers during the course to provide you with an opportunity to tap into their knowledge, ask questions, and learn from their experiences. At the end of this course you will be able to describe the key roles and responsibilities of the Corporate Officer; refer to and articulate the relevant sections of the legislation that apply to the role; prepare meeting agendas and minutes; apply a procedure bylaw, and so much more! Review the course brochure and register online before January 7, 2025. Cost: $1,320 + GST LGMA Member*, $1,650 + GST Non-Member *Please be sure to renew your LGMA membership for 2025 before registering to receive the LGMA member rate. Textbook: This course will be using the Clerks and Corporate Officers Handbook (new edition coming in 2025) and this can be purchased at the time of registration if not already owned by your local government. Cancellations: are accepted without penalty before January 7. No refunds will be provided after January 7.

Corporate Officer Connect Lunch Series Quarterly on Wednesdays 2025 Dates: April 16 and September 17 Noon - 1 p.m. PST Are you a local government Corporate Officer (CO) or Deputy CO in British Columbia who wants more networking opportunities with your peers, advice about the challenges you face in your increasingly complex role while building meaningful connections, without travelling or a significant time commitment? Join your colleagues quarterly for a complimentary LGMA-hosted lunch hour discussion inspired and led by COs. You and your peers can submit suggested discussion topics in advance. Take advantage of the knowledge and experience of your peers while you strengthen your professional networks, and access mentoring opportunities in a safe, supportive environment. The CO Advisory Committee, with the support of the LGMA, has identified the need for additional educational support for new and experienced COs to connect with their peers and engage in collaborative learning and problem solving. The Committee noted in their positions, COs are faced with an increasingly complex environment within which they must perform various roles, and they would benefit from a virtually accessible peer discussion network to share current issues and problem solve. Submit your suggested discussion topics, questions, or challenging scenarios in advance on the CO Lunch Hour Connect Series SUBMISSION FORM or by emailing Liz Cornwell, Advisor, Corporate Officer Advisory Committee at lcornwell@lgma.ca Registration is complimentary and is open to Corporate Officers and Deputy Corporate Officers only. You only need to register once for the entire series. Please note, registration will close 5 business days prior to the scheduled lunch series date. For more information review the CO Connect Lunch Series brochure or contact Liz Cornwell at lcornwell@lgma.ca

Supervisor Essentials Online Course April 2, 9, and 16, 2025 10 - 11:30 a.m. PST Registration is now open Are you new to a management role or have more responsibility and more staff to supervise? Learn how to effectively lead and engage a high-performing team and create a motivational environment for your staff to work in. Brush up on fundamental communication skills that are critical to the success of a supervisor. Provide positive and constructive feedback and learn the difference between managing performance and coaching others effectively. As you move through your careers and take on the responsibly of leading others, the nature of your work changes. Your performance is measured by the health of your teams and your ability to effectively manage the work of others. This online series of modules equips leaders with essential skills to help you navigate the transition to supervision successfully. March 26 Pre-work available on Moodle April 2 First webinar and assignment – The Role of a Supervisor April 9 Second webinar and assignments – Communications Skills April 16 Third webinar and assignments – Case Study Final assignment due by April 30th. Review the course brochure and register online before March 19, 2025 by 4:30 p.m. PST. Course Format: This online series includes three x 90-minute webinars and follow-up sustainment activities and resources. Attend webinars; review additional resource documents; work on assignments on your own time; submit your assignments for review, coaching, and direct feedback before the next assignments are due.

Bylaw Drafting Online Course April 15, 22 and 29, 2025 (three modules) NEW! Additional Cohorts! To increase access to this high demand course, the LGMA is piloting a dual-cohort model. R egistrants can access the same course content in either the morning session (Cohort 1) OR the afternoon session (Cohort 2), subject to availability. Cohort 1: 10:00 - 11:30 AM PST Cohort 2 : 1:00 - 2:30 PM PST This interactive, fully online course has been developed for staff whose job requirements currently include bylaw drafting and bylaw amendments. Do you want to improve your bylaw drafting skills with practical training and hands-on exercises? Then this program is for you! Join Lisa Zwarn for three facilitated, interactive modules and learn how to develop a comprehensive bylaw. April 15 Module 1: Getting Started (webinar and assignment) April 22 Module 2: Constructing Bylaws (webinar and assignment) April 29 Module 3: Putting the Finishing Touches (webinar and assignment) *Final assignment is to be completed by May 5, 2025. Each interactive webinar is a 90-minute facilitated online with Q&As and an overview of the assignments. Participants will have five days to complete their assignments for each module and will receive written feedback and coaching. Registration: Review the brochure and register online before April 1, 2025. Select a cohort option of your choice when registering. Eligibility: B.C. local government employees whose job requirements currently include bylaw drafting and bylaw amendments are eligible to register for this course. Registrants who wish to attend but do not meet the criteria should contact us at office@lgma.ca before registering. Cancellations: No refunds will be provided after April 1, 2025.

CAO Connect Lunch Series April 25 and November 14, 2025 12 – 1:00 p.m. Registration Eligibility Requirements: You must be a CAO or board/council-appointed Deputy CAO for a local government organization in order to register for this complimentary lunch series. A complimentary LGMA-hosted lunch hour discussion is being offered to CAOs who want an informal space to connect with peers and gain support and advice for the challenges faced on a day-to-day basis. This virtual opportunity is inspired by the historical efforts of local government leaders who have sought to create informal opportunities for CAOs, by CAOs. Bring your own lunch and take advantage of the wisdom of your peers while you strengthen your professional networks in a safe, supportive environment. The CAO Advisory Committee, with the support of the LGMA, has identified the need to build on previous efforts by local government leaders to strengthen informal networking opportunities for CAOs by hosting a virtual space for CAOs to connect with their peers and engage in collaborative problem-solving. The CAO Advisory Committee and the LGMA acknowledges the incredible work that has been done by past leaders to hold space for these important gatherings and recognizes that this work would not be possible without such a solid foundation upon which to build. The Committee noted CAOs are faced with significant challenges and mounting stressors and would benefit from a virtually accessible peer discussion network. The accessibility and technological familiarity gleaned over the past year affords CAOs the opportunity to connect with their peers for informal discussion without travel constraints or significant commitment. Submit your suggested discussion topics, questions, or challenging scenarios in advance on the CAO Lunch Hour Connect Series form . Complimentary registration is online for all sessions, for CAOs or board/council-appointed Deputy CAOs. Attend one or all with one registration. Registration will close 48 hours prior to the scheduled lunch series date. For more information contact Candace Witkowskyj, Executive Director at cwitkowskyj@lgma.ca

Approving Officers Virtual Workshop May 8 and 9, 2025, online 8:30 am - Noon each day Statutory Approving Officers or others working in BC local government responsible for processing subdivisions, you are invited to join local government experts and practitioners for two half-days specifically designed to support you in your role. Do you want to improve your approving officer skills with practical training and receive the latest legal updates? Take advantage of this opportunity for the chance to learn alongside your peers. Review the course brochure and register online before April 24, 2025. Cost: $380 + GST LGMA Member, $435 + GST Non-Member Cancellations: are accepted without penalty before April 24. No refunds will be provided after April 24.

HR Connect Lunch Series May 5 and September 29, 2025 Online Monday, Noon - 1 p.m. PST Are you a local government Human Resources (HR) practitioner or have HR duties as part of your role, who wants more peer learning opportunities and exposure to experienced HR knowledge holders? Would you appreciate a safe space to get advice about the challenges you face in your increasingly complex role while building meaningful connections and mentorship, without travelling or a significant time commitment? Join your colleagues for the complimentary LGMA-hosted lunch hour virtual discussions inspired and facilitated by HR knowledge holders. The HR Advisory Committee, with the support of the LGMA, has identified this exciting new opportunity to connect with your peers and engage in collaborative learning and problem solving. HR practitioners are faced with an increasingly complex environment within which they must perform various roles and would benefit from a virtually accessible peer discussion to share resources, discuss gaps, support one another, and problem solve to increase the capacity of local government HR practitioners in BC. Submit your suggested discussion topics, questions, or challenging scenarios in advance on the HR Lunch Connect Series Form or by emailing Teressa Johnson, Program Manager, LGMA at tjohnson@lgma.ca with the subject line: HR Connect Lunch Series Topics. Complimentary registration is online for all sessions. Attend one or all with one registration. Please review the brochure . Registration will close 5 business days prior to the scheduled lunch series date . Online registration is complimentary. Attend one or all sessions with one registration.

Foundations of Local Government Learning Series September 4 - December 4, 2025 13 online modules, Thursdays, from 10:00 a.m. to 12:00 p.m. Registration is currently not open for this series. LGMA is excited to offer a multi-part, interactive webinar series that explores core areas and concepts related to local government administration. Designed to provide a high-level introduction or refresher, learn from skilled practitioners and experts while connecting with your peers. Topics include: Ethics in Local Government Human Resources and Labour Relations Municipal Law Local Government Finance Land Use, Zoning & Planning Economic Development Regional Districts Role of the Corporate Officer Information and Privacy Fundamentals Records Management Fundamentals Emergency Management Risk Management Council/Board-Staff Relations Continuous Professional Learning: A certificate of completion will be provided to those who meet the completion requirements of the Learning Series. Participation may be used as credit toward requirements for various professional designations. Review the 2024 brochure for reference, and reach out to office@lgma.ca if you would like to be added to an interested list.

Indigenous Awareness Training September 2025 Registration is currently not available for this course Please review the following event information for reference, and reach out to office@lgma.ca i f you would like to be added to an interested list. Engage in a half-day webinar designed to provide a foundational understanding of historical and present-day issues that impact Indigenous Peoples. The webinar offers important guidance for those new to Indigenous relations or experienced individuals looking for a refresher course. LGMA is pleased to work with Indigenous Corporate Training to offer this opportunity specifically for local government leaders such as CAOs, Corporate Officers, Managers/Supervisors, and HR professionals. At this training, you will: Review historical events and their relation to the present day Review major court cases and their implications Begin to understand the cross-cultural perspectives of the same issue Become familiar with terminology and know what terms to use in different situations Review the March 2024 course brochure . Review the June 2024 course brochure . March 12 Instructor: Rob Everson , Indigenous Corporate Training Inc June 7 Instructor: Flavio Caron, Indigenous Corporate Training Inc

Advanced Supervisor Essentials Online Course October 14, 21 and 28, 2025 10-11:30 a.m. PST Registration is not yet open for this course. Please review the following event information for reference, and reach out to office@lgma.ca i f you would like to be added to an interested list. Are you a manager or supervisor with leadership experience who would like to expand your skillset as an effective leader? Are you an experienced manager who would like to develop as an authentic leader capable of increasing your teams’ capacity through coaching and effective conflict management? Articulate your leadership vision and values to develop resiliency and lead with presence. Identify essential coaching skills to engage and sustainably support your team, and lean into conflict management for enhanced collaboration, inclusion, and psychological safety at work. Learn new strategies emphasizing application and practice to cultivate a positive work environment, encourage growth within your team, and foster connectivity across differences. Review the 2024 course brochure for reference only . Cancellations: No refunds will be provided after October 15, 2024.

Effective Report Writing Online Course October / November 2025 (3 modules and an introduction) Registration is currently not available for this course. Please review the following event information for reference, and reach out to office@lgma.ca i f you would like to be added to an interested list. Do you want to improve your written communication skills? In today’s world of information overload, it’s vital to communicate clearly, concisely, and effectively. The better your writing skills are, the better the impression you will make and the more successful you will be in ensuring your advice and ideas get noticed, assessed, and implemented. Improve your writing skills, avoid common pitfalls, and fix those pesky grammatical mistakes with this online course offered by experts in writing effectively and communicating successfully in a local government context. This online course is comprised of an introductory session plus three modules which include live, interactive webinars, assignments and coaching: MODULE 1: Audience Analysis and Effective Report Writing MODULE 2: Effective Writing Techniques MODULE 3: How to Write a Recommendation Participants attend the webinars; review additional resource documents and participate in online discussions; work on the assignments on their own time; and submit their assignments for review, coaching and direct feedback. Review the 2024 course brochure for reference only . Cancellation Policy: No refunds are available after the registration deadline of October 8, 2024. Instructors: Fiona Prince, MA and Sonia Santarossa, MA