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2023

ANNUAL

 REPORT

President’s Message

Greetings from Burns Lake and acknowledging that the Regional District of Bulkley-Nechako conducts its work on the traditional territories of the Dakelh, Nedut’en, and Wet’suwet’en peoples. The 2023 Annual Report summarizes LGMA’s efforts over the past year against key strategic metrics. I strongly believe that the Association’s longstanding history as a peer-led, peer-driven organization stewarded by the very people it serves is its greatest success. As you review the successes highlighted in this report, I know you will join me in thanking the 318 local government volunteers who contributed a collective 2,370 hours to the success of LGMA’s programs and resources last year.   


In 2023, local governments worked hard to interpret and anticipate the implications of legislative changes while also navigating ongoing labour market challenges. The province’s 2023 housing plan and related legislative changes and local governments have been working to adapt at a rapid pace. While local governments around the province continue to work to enact the Declaration on the Rights of Indigenous Peoples Act (DRIPA), opportunities surfaced for strengthening relations amidst emergency management responses. Changes to the Emergency and Disaster Management Act came into force not long after many communities battled the most devastating wildfire season on record in B.C. We acknowledge the exhausting work of frontline local and First Nation emergency services who worked tirelessly to keep communities across B.C. safe last year. As a result of the devastating 2023 wildfires, LGMA staff gathered mental health resources for local and First Nation government staff to create a mental health resource webpage.


As local governments navigated a busy year with challenges and successes, the staff, Board, and volunteers of the LGMA worked hard to ensure local government leaders had the training, peer learning, and member services needed to remain adaptive and resilient. In 2023, the LGMA had its busiest year yet, delivering 39 in-person, online, and self-paced professional development programs and peer learning opportunities. For the first year since the pandemic, the LGMA delivered all seven Municipal Administration Training Institute® (MATI®) programs, five of which are delivered in partnership with our friends at Capilano University. 


The LGMA also achieved a number of new and exciting initiatives. The LGMA staff gathered video testimony from several LGMA members to create a video celebrating “Why Work in Local Government.” It was empowering to hear the passion several LGMA members shared for the profession, and I am proud the Association was able to capture such important testimony. Additionally, the Association launched the Responsible Conduct Resource Administration Fund to support responsible conduct training and consultation needs of small local governments. The fund was made possible due to funding from the Ministry of Municipal Affairs. Local governments continue to show a solid commitment to ethical leadership with continued engagement with the LGMA’s Ethics On Demand course and adherence to the LGMA Code of Ethics.


I acknowledge the incredible work of LGMA staff and the 318 local government volunteers who worked tirelessly to make 2023 such a successful year. Thank you to my fellow Board members, all of the volunteers, and each of the staff: Candace, Ana, Teressa, Sunny, Randee, Shannon, Adrian, and Paulina for their work to support the local government sector. Thank you as well to all of the contractors who support the LGMA with their specialized expertise. Thank you to our sponsors who have helped keep LGMA programs affordable and accessible. I am honoured to have served as the Association’s President over the past year. On behalf of the LGMA Board of Directors, LGMA staff, the 188 local and First Nations government organizations and 1,253 individuals who held LGMA memberships in 2023, it is my pleasure to present the 2023 Annual Report to the membership.

Curtis Helgesen

President

Board of Directors

CURTIS HELGESEN

President

CORIE GRIFFITHS

Past President

DOUG HOLMES

Vice President

KERI-ANN AUSTIN

Treasurer

ANGILA BAINS

Director at Large

LAURIE MERCER

Director at Large

MAUREEN CONNELLY

Director at Large

ALICE JOHNSTON

North Central

Chapter Director

JENNIFER SHAM

Thompson Okanagan

Chapter Director

BRYAN TEASDALE

West Kootenay

Boundary Chapter

Director

MICHAEL DILLABAUGH

Vancouver Island Chapter Director

JON WILSGARD

Rocky Mountain Chapter Director

VACANT

Lower Mainland Chapter

Executive Director’s Message

Hello! I am honoured to write this from the traditional territories of the lək̓ʷəŋən (Lekwungen) Peoples, also known as the Esquimalt and Songhees Nations. As I reflect on 2023, I want to first thank the LGMA staff team, our incredible Board of Directors, volunteers, partners, and sponsors. We are so fortunate to work with so many individuals who are dedicated to local government excellence. Staff and volunteers worked tirelessly to deliver a robust calendar year of in person, online, and on demand programs. At the same time, we worked to update key learning resources, deliver important member services such as the Executive Coaching and Pension Consulting, and the Overseas Exchange a in partnership with Taituarā - Local Government Professionals Aotearoa. Staff also worked to launch the HR Connect Lunch Series, modelled off of the success of the CAO and CO Connect Lunch Series. Last year was the first year since the pandemic where we delivered all Municipal Administration Training Institute® programs, including the five programs delivered in partnership with our friends at Capilano University. A special kudos goes out to Capilano University and the MATI® faculty for their incredible efforts to carry the “MATI® magic” forward. The combined efforts of the Board of Directors, LGMA staff, volunteers, partners, and sponsors affords us the honour and privilege of creating a strong community of practice by way of our programs and services, and for this I am grateful.


The Association navigated the ongoing impacts of inflation and sector capacity challenges with creativity, and new efforts were made to increase access to LGMA programs while making the most of volunteers’ valuable time. The road ahead may be uncertain, but we are fortunate to be steered by and for the local government leaders we serve. As local government leaders worked to be agile amidst times of great change, we worked alongside our members to be responsive to the needs of the sector. Overall, the Association delivered more programs than ever, and we saw an increase in demand for programs and services alongside a steady increase in membership. Such successes would not have been possible without the incredible efforts of the LGMA staff team.  


I know you will join me in applauding the outstanding work of the LGMA team: Senior Program Manager Ana Fuller, Program Managers Teressa Johnson and Sunny Min, Event and Volunteer Coordinator Shannon Gustafsson, Finance Officer Randee Platz, Communications and Membership Management Coordinator Adrian Paradis, Program Assistant Paulina Chua and our talented contractors Sonia Santarossa, Allison Habkirk, Liz Cornwell, Leah Stohmann, and Barbara Van Fraassen. 

Candace Witkowskyj

Executive Director


The LGMA Team –

Here to Serve You


From left: Ana Fuller (she/her) Senior Program Manager; Adrian Paradis (he/him) Communications and Membership Management Coordinator; Sunny Min (she/her) Program Manager; Paulina Chua (she/her) Program Assistant; Candace Witkowsky (she/her) Executive Director; Teressa Johnson (she/her) Program Manager; Shannon Gustafsson (she/her) Events and Volunteer Coordinator; and Randee Platz (she/her) Finance Officer.

Our Ongoing Commitment to

Helping Members Learn, Lead, Grow

The Local Government Management Association of British Columbia (LGMA) is a non-profit organization dedicated to promoting professional management and leadership excellence in local government.


The LGMA strives to make the B.C. local government manager’s quality of working life more enjoyable and meaningful by providing professional development products and services that help managers do their jobs better, make the right connections, and advance their careers.

The following were reviewed and updated during the 

Mid-Point Strategic Plan Assessment in 2022.

Strategic Results for 2023

The goals and objectives achieved during this time demonstrate the Association’s ongoing ability to adapt to the changing needs of local government professionals to ensure they can continue to Learn, Lead, and Grow. The Association delivered more programs and services than any year in history. 

The impacts of the labour market challenges, changing workforce demographics, and legislative changes experienced by the local government sector resulted in unique and complex learning needs by the local government sector. The LGMA team worked to adapt to these needs and balance new demands for programs and services at a rapid pace. 

Education and Professional Development

In 2023, the Association delivered over 39 in person, online, and self-paced professional development and training programs. With the exemplary support of local government volunteers and key subject matter experts, the LGMA was able to offer a robust complement of high quality, practical educational programs and training to meet the needs of the local government management community. 


At the same time, new efforts were made to build in succession planning and build capacity, while incorporating additional learning around priority competency areas. The results from the evaluations of participants demonstrate the LGMA was able to maintain these goals. 

Training and Programs

2,350

local government

professionals

trained


39

programs / learning 

opportunities delivered: 

25 online (20 courses, 5 lunch connect)

14 in-person (6 MATI®, 8 events)

1

complimentary Townhalls on high value topics delivered

90

local government professionals accessed important information in complimentary Townhalls

278

members completed on-demand Ethics Online course

Satisfaction and Enrollment 

76%

of courses achieving 80% or above satisfaction evaluation

96%

of courses achieving 90% or above enrollment target

Scholarships and Bursaries

19

Foundations of Local Government Learning Series participants received a registration bursary

21

LGMA scholarships awarded

for a total of $36,813.34

Board of Examiners Report

FOR THE PERIOD: April 2023 - March 2024


The principal goal of the Board is to improve the professional skills of local government employees in British Columbia.The Provincial Board of Examiners operates under the Local Government Act and is responsible for awarding certificates to employees in municipalities, regional districts, and improvement districts, who meet the standards of qualification in local government administration as prescribed by the Board’s Regulation.



In conjunction with the Union of British Columbia Municipalities (UBCM), the Board also awards scholarship funding to eligible local government employees.

Certification Program

Four categories of certification are available – Certificate in Local Government Service Delivery, Certificate in Local Government Administration, Certificate in Local Government Statutory Administration, Certificate in Local Government Executive Management – each requiring a level of competency in local government administration and management, services, finance, law, policy, and economics, as well as relevant work experience. 


A Professional Development Endorsement, to encourage a commitment to ongoing learning of Chief Administrative Officers (CAOs) and Deputy CAOs, is also offered to holders of the Certificate in Local Government Executive Management.

5 BOE Certificates Awarded in 2023 - 2024

Three (3) Certificates in

Local Government Service Delivery

SARAH HOLLOWAY, Deputy Corporate Officer, Township of Esquimalt

SLINDSAY BLAIR, Senior Community Development Coordinator, City of Quesnel

ADRIAN BERGLES, Chief Administrative Officer, Village of Radium Hot Springs

One (1) Certificate in

Local Government

Administration


MICHELLE HEINZ, Manager, Administrative Services, City of Victoria


One (1) Certificate in

Local Government

Statutory Administration


BONNIE MCCUE, Corporate Officer, City of Fort St. John



Certificate in

Local Government

Executive Management


Two applications are in process. The applicants have met the work experience and academic requirements in accordance with sections 5 (a), (b), (c) and (d) of the Local Government Employees Certification Regulation. 


Certificates Pending Decision 


The Board received one (1) additional application for a Certificate in Local Government Administration that is still pending decision. 

  • Scholarship Program Details - Click to expand































Respectfully submitted,

Marijke Edmondson, Chair, Ministry of Municipal Affairs

Marie Crawford, Board Member and UBCM Representative

Linda Glenday, Board Member and LGMA Representative 

Mid-Point Strategic Plan Assessment

The LGMA Board of Directors and staff engaged in a Mid-Point Strategic Plan Assessment process in December of 2022 to revisit the Association’s strategic priorities reflective of the rapid change experienced both by the Association and its members because of the COVID-19 pandemic. A number of priorities were identified as a result of this work and LGMA staff sought to implement new, strategic efforts in 2023.

Top Four Priorities

Second-Level Priorities

Summary


Updates were made to the strategic plan reflective of the above core priorities. The revised LGMA 2020-2024 Strategic

Plan was reviewed, amended and subsequently approved at the LGMA Board meeting held on March 3, 2023.

Professional Networking Results

Volunteer Appreciation, Recruitment, Retention, and Mentorship

We are proud to be a peer-led, peer-driven Association. Our ability to offer quality programs and training is due to the generous volunteers who have shared their time and expertise. LGMA volunteers contribute to the Board of Directors, Chapter Associations, program advisory committees, resource development, as guest faculty and speakers, peer-to-peer mentors, and so much more.



A number of targets related to volunteer recruitment, retention, and appreciation were achieved in 2023. 

Our highlights include the following.

318

volunteers contributed a total of

2,370

Hours! We celebrated these achievements thanks to a new Volunteer Tracking System.


A total of

109

volunteers served as peer leaders at our various programs.


  • 85 volunteers at the MATI® courses
  • 16 team captains at the Corporate Officer Forum
  • 4 Ambassadors at our signature programs
  • 4 Ask a Mentor at the Annual Conference

Volunteers were celebrated and recognized in the following ways: 


  • Inaugural Volunteer Recognition Breakfast was held at the Annual Conference.
  • Complimentary registrations were provided to volunteers who shaped LGMA programs.
  • Ongoing communication efforts to recognize contributing volunteers across LGMA social media channels.
  • Professional Award for Volunteer Service was given to 4 members at our member awards ceremony. 


Indigenous Awareness and Building Strong Relations

The LGMA delivered 12 programs in 2023 that featured learning to support truth, healing, and reconciliation by increasing awareness about the present and historical challenges experienced by Indigenous peoples and strengthening Indigenous-local government relations. A total of 838 participants attended this training.

12

Programs Delivered


838

total participants

Inclusivity, Diversity, Equity, and Accessibility 

7

Programs Delivered


389

total participants

The LGMA delivered 7 programs in total that featured learning to support inclusivity, diversity, equity, and accessibility. A total of 389 participants attended this training. 

Inclusivity, Diversity, Equity, and Accessibility 

7

Programs Delivered


451

total participants

The LGMA delivered 7 programs in total that featured learning to support responsible conduct and good governance. A combined total of 451 participants attended this training. Additionally, the LGMA serves on the Working Group on Responsible Conduct, which produced an on demand course called “Responsible Conduct Every Day” and other learning resources to foster responsible conduct. 

Local Government Resource Materials

Resources were well-accessed by B.C. local government professionals in 2023. 


Services for Members

Throughout 2023, a range of services were accessed by LGMA members to support their specialized needs. 

21

members accessed Pension Consulting 

6

member accessed Transition Counselling 

1

member accessed Executive Coaching 

57

members accessed Temporary Employee Database

Member Engagement

3,740

LinkedIn followers 


+48%

Over 2022

1,108

Twitter followers 


+3%

Over 2022

183

Facebook followers 


+10%

Over 2022

3,990

Weekly e-newsletter subscribers


+10%

Over 2022

Some of our popular 2023 social media posts:

Meeting our Objectives Through Member Engagement

Through our member engagement both online and in-person, we are working to deliver on Strategic Plan core strengths such as:


ORGANIZATIONAL GROWTH AND STABILITY

Growing and sustaining the Association, as it has for over a century, by attracting, maintaining and engaging members and volunteers in the work of the LGMA to ensure fiscal sustainability and good governance.


PROFESSIONAL NETWORKING priority actions, including:

Build on LGMA’s practice to connect to members and tap into expertise for volunteer support and advisory services

Identify Association ambassadors to assist with new program development or promotional support of the Association

Promote the benefits of belonging to and supporting LGMA

Ensure new entrants to the profession are welcomed, introduced and acknowledged

More Member Feedback

 - We Appreciate It!

Organizational Growth and Sustainability

Throughout 2023, the LGMA received tremendous support from its Local Government and Education Partners. Thank you to:

We also recognize our generous 2023 Professional Development Partners: 

We gratefully acknowledge the financial support of the

Province of British Columbia through the Ministry of Municipal Affairs.

Volunteers

The LGMA gratefully acknowledges the contributions made by the 318 volunteers who have provided valuable expertise in support of their colleagues across B.C. throughout 2023.

Membership

188

local governments

with LGMA members

7

First Nations

governments

1,245

members (all types)

225

first-time

members

Sustainable Financial Model

Local Government Management Association of BC

Statement of Financial Position (Unaudited)


  • Statement of Financial Position (Unaudited) - Click to expand details














































Statement of Operations (Unaudited)


  • Statement of Operations (Unaudited) - Click to expand details


















































These condensed financial statements are derived from the financial statements of the Local Government Management Association of BC for the year ended December 31, 2023.

LGMA Chapters


LGMA acknowledges the commitment and support of the six Chapters across B.C.

  • North Central LGMA Chapter

    Regional Districts of:


    • Bulkley-Nechako
    • Cariboo 
    • Central Coast 
    • Fraser-Fort George 
    • Kitimat-Stikine 
    • North Coast
    • Northern Rockies 
    • Peace River
  • Vancouver Island LGMA Chapter

    Regional Districts of:


    • Alberni-Clayoquot 
    • Capital 
    • Comox Valley 
    • Cowichan Valley
    • Islands Trust 
    • Mount Waddington
    • Nanaimo 
    • Strathcona
    • Sunshine Coast
  • Lower Mainland LGMA Chapter

    Regional Districts of:


    • Fraser Valley 
    • Metro Vancouver
    • Squamish-Lillooet
  • West Kootenay Boundary LGMA Chapter

    Regional Districts of:


    • Central Kootenay (except for Creston)
    • Kootenay Boundary
  • Rocky Mountain LGMA Chapter

    Regional Districts of:

    • East Kootenay
    • Sections of Central Kootenay (Creston)  and Columbia Shuswap (Golden) 
  • Thompson Okanagan LGMA Chapter

    Regional Districts of:


    • Columbia Shuswap (except for Golden) 
    • Thompson-Nicola
    • Central Okanagan 
    • Okanagan-Similkimeen
    • North Okanagan

Minutes of the 2023 Annual General Meeting

Held at the LGMA Annual Conference 


Thursday, June 15, 2023

Vancouver Island Conference Centre, Nanaimo, B.C.

  • AGM Minutes - Click to expand details







































































































Thank you to all our members for their support throughout 2023!

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