Cheryl Brewster will present this 90-minute webinar in a refreshing and unique approach to conflict resolution by identifying key strategies from current research and most recent developments in neuroscience. The traditional four approaches to resolving conflict (aggressive, passive aggressive, non-assertive and assertive) are enhanced from the perspective of the elements of drama triangles at play, (including hero, villain and rescuer).

Bulk pricing is offered to those organizations who register more than one participant. Contact office@lgma.ca for more information.

Cancellation Policy: No refunds will be provided after October 23rd, although substitutions within your organization are permitted.